Loosing my lashes! Q: The other night I was taking my mascara off very gently with a makeup remover wipe and I lost about 15 eyelashes! Every time I wiped part of my eye more lashes were coming out, should I be worried and what shall I do? Nina, by email A: Not to worry there are many causes for eyelash loss, you may be applying your mascara too thick, which is much harder to take off, also consider if your mascara is waterproof because sometimes it can also be very tricky and harsh on your eyelashes when removing. You have mentioned you’re using wipes to remove your eye make up, this might not be the best option. Instead try using a product that is especially for eye makeup removal, as this has been created to be a lot gently on your eyes. L'Oréal Paris Dermo-Expertise Gentle Make-Up Remover, £2.99 and The Body Shop Camomile Gentle Eye Make-up Remover, £8

Lip service! Q: My lips are dry and crusty at the moment, have you got any tips or product ideas that I may be able to use to make my lips smooth? Jen, by email A: Our lips are very prone to changes from the environment, so if it’s cold and windy outside your lips will be zapped of any moisture and the same can happen to your pout when it’s hot sunshine! How about trying a soothing Lip Balm, which includes no harmful chemicals. If you find your pout is still a tad crusty and dry, you will need to exfoliate them. Try using a mixture of sugar and oil and gently rub it onto your lips to remove flakiness and leave them nice and smooth. Vaseline Lip Therapy Petroleum Jelly Original £1.26 and Simple Essential Lip Balm £2.55